Pre-Order and Layaway deposits are non-refundable and non-transferable. We offer this option so that you can reserve your product and be sure of getting it once it comes in.  When you pre-order an item and we collect the deposit, we consider this an agreement between Irresistables and our customers that you will honor by paying for your item(s) once the invoice has been sent.

All of our doll kits and other products are brand new and are stored in a smoke free, temperature controlled environment.

We we will NOT take back or replace any vinyl parts that have become defective due to exposure to heat in an oven. Any bubbles or melting which can be the outcome if too much heat is applied is not the fault of the dealer or the manufacturer. No exchanges or refunds will be given for this reason. If you decide to heat your vinyl you must do so at YOUR OWN RISK.

International Buyers Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. If your country has these charges, they are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.